Customer service is top notch! Spoke with them and they took care of me. Haven’t had the new stuff for to long I got for long but it feels better than all the other aprons I’ve had before. The apron MAKES sense. They tray I didn’t think i would like but it makes it a lot better than throw nuts and washers into every open space by the bucket controls. The Double D is a really good tool for the bucket truck. It has plenty of space for everything you need and more. Also it’s like second apron if your pole partner jumps in the bucket.